Privacy policy
KHALILA LLC, trading as Khalila Home, is responsible for the personal information processed through khalilahome.com. The company was established on November 28, 2025.
Information We Process
We process information you provide when placing an order, contacting us or requesting customer service. This may include your name, email address, telephone number, billing and delivery addresses, purchased items, payment status and correspondence.
Our storefront and checkout also process technical information needed to operate securely, such as IP addresses, browser details, device information, session information and fraud-prevention signals. Optional analytics or advertising information is processed only where those features are enabled and the required consent has been obtained.
Purposes and Legal Bases
- Contract: To accept payment, fulfil orders, deliver goods and administer returns, exchanges and refunds.
- Legal obligations: To maintain required accounting records and comply with consumer, tax and regulatory obligations.
- Legitimate interests: To secure our store, prevent fraud, resolve complaints and establish or defend legal claims, while respecting your rights.
- Consent: For optional marketing communications and non-essential cookies where used.
The information necessary for checkout is required to process and deliver your order. Optional marketing consent is not required to purchase.
Who Receives Information
Information is shared only as needed with service providers supporting our store, including Shopify, payment processing services, delivery services and professional advisers, or with public authorities where legally required.
These services support our operations. KHALILA LLC remains responsible for its obligations to customers and for the lawful handling of personal information under its control.
International Processing
KHALILA LLC is based in the United States. Personal information may be processed in the United States and other countries where our service providers operate. Where European data protection law requires safeguards, transfers must be supported by an applicable adequacy decision, standard contractual clauses or another lawful transfer mechanism. Contact us for information about the safeguards applicable to your data.
Retention and Security
We retain information for the time necessary to fulfil orders, provide customer service, meet applicable accounting and legal requirements and resolve disputes. Retention depends on the purpose and legal requirements for each record. Information that is no longer needed is deleted or anonymized.
We use appropriate access controls and organizational and technical measures to protect personal information.
Your Rights
Depending on applicable law, you may request access, correction, deletion, restriction of processing or portability of your information, and object to processing based on legitimate interests. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
Send requests to support@khalilahome.com. We may request proportionate information to verify your identity. We normally respond within one month, subject to lawful extensions for complex requests.
You may lodge a complaint with your local data protection authority. In Poland, this is the President of the Personal Data Protection Office (UODO).
Cookies and Communications
See our Cookie Policy for cookie purposes and controls. Optional marketing communications, where offered, include a way to unsubscribe.
Contact the Data Controller
KHALILA LLC, trading as Khalila Home
547 W Bluefield Ave, Phoenix, AZ 85023, United States
Email: support@khalilahome.com
Phone: +1 562 686 4511
Customer service: Monday–Friday, 09:00–17:00 ET.